Your privacy
Privacy Notice
How we handle the personal information you share with Ballina Civil.
Ballina Civil Pty Ltd (ABN 35 652 887 128, “Ballina Civil”, “we”, “us”) respects your privacy. This notice explains what personal information we collect through this website, why we collect it, how we store and share it, and how you can contact us. We handle personal information in line with the Australian Privacy Principles as a matter of good practice.
What we collect
When you use the contact form on this website, we collect the details you choose to give us: your name, phone number, email address, and the message you send (for example, the site location, scope and timing of the work you are enquiring about). We do not ask for sensitive information, and you should not include it in your message.
Why we collect it
We use this information for one purpose: to respond to your enquiry, provide a quote, and carry out the civil construction or consultation work you ask us about. We may also use your contact details to follow up on that enquiry. We do not use your details for unrelated marketing without your consent, and we do not sell your information to anyone.
How it is stored and who can see it
Contact enquiries are received by email and are accessible to Ballina Civil staff who need them to respond to you and manage the job. We take reasonable steps to protect your information from misuse, loss and unauthorised access. Our website is hosted and delivered through a third-party hosting provider, and we use reputable email and business software to receive and manage enquiries — these providers process the information only to deliver their service to us.
How long we keep it
We keep enquiry information only for as long as we need it to deal with your enquiry and any resulting work, and to meet our business and legal record-keeping obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Accessing or correcting your information
You can ask us for a copy of the personal information we hold about you, or ask us to correct it if it is wrong or out of date. Just contact us using the details below and we will help.
Contact us
If you have a question about your privacy, or a concern about how we have handled your information, please get in touch:
- Business
- Ballina Civil Pty Ltd · ABN 35 652 887 128
- admin@ballinacivil.com
- Phone
- 0409 246 070
Changes to this notice
We may update this privacy notice from time to time. The latest version will always be available on this page.